Manage from your daily practice
You work with production lines, pumps, drives and sensors. These names are also included in your access management. In ServiceGate you share the location by machine and part name. Your own customer administrators manage the team and the rights.
Not every supplier has to go everywhere
Allow specific machines or parts per user. A blockage goes before consent. The underlying rules limit devices and services; an existing invitation cannot extend personal user rights.
Temporary access for externals
Invite an external specialist personally. Limit the validity period, connection duration and number of sessions. Revocation or expiration of access leads to termination of the connection. Local rules have a short validity period, so that a lost management connection does not allow unlimited new permission.
Recover activity
You will see who applies for access, when settings or rights are changed and what the connection status is. ServiceGate actions are recorded centrally and at the location. The retention period for company logs is adjustable. Additional requirements for PLC software, unchangeable storage or process registration require additional facilities.
Part of your OT security
Remote access is not separate from segmentation, machine safety, updates and internal working arrangements. We will review what access is necessary and how it fits into your network and procedures.