Who's responsible?
ServiceGate is a brand of Remote Engineer B.V., It Vegelinskampke 11, 8491 PD Akkrum, The Netherlands. KvK: 50432737. VAT: NL822740771B01. Questions about personal data can be addressed to info@servicegate.nl.
What data are we processing?
If you contact us, we will process your name, email address, any company name and telephone number and the content of your message. Technical data are used to limit abuse and secure the website. Do not send passwords, access codes or special personal data.
What are we using your message for?
We use the data to handle your contact question, to respond in a targeted manner and to discuss any follow-up steps. Your message will be delivered to info@ServiceGate.nl and forwarded to a.agema@remoteengineer.eu for treatment by Remote Engineer B.V. You can receive a identifiable automatic response that matches the subject of your question. Automatic answers do not make binding price, planning or execution agreements.
Store and secure
The website application keeps contact details encrypted and deletes them after up to 365 days. Security logs of the public website are kept for up to fourteen days. Individual email archives and any customer files are managed by Remote Engineer B.V.; please contact us for information about their retention.
Cookies and external services
This website does not use ad trackers or external analytics. For our own visit statistics, we measure visited public pages, domain-level origin, a gross device category and times. No tracking cookies are placed. Full IP addresses, full browser features, URL search parameters and form content are not stored in these statistics. A daily alternating, secure distraction helps visitors to estimate numbers; individuals and businesses are not identified. A Do Not Track or Global Privacy Control signal is respected. Visiting statistics are stored for up to 30 days. Letter types and images are offered locally. A technical form feature helps to prevent abuse. The management portal is a separate application with its own sessions and access management.
Your question or request
Do you want to know what contact details we have of you, modify or delete data, or object to processing? Contact us at info@ServiceGate.nl. We will review the request and the applicable obligations. Dutch Data Protection Authority.