One identifiable layout
In ServiceGate you start with a location. Below are machines, with the parts you want to reach remotely. Think of a filling line with a PLC, drive and temperature sensor. You don't have to remember an address to find the right machine.
A customer manager can change names and assign rights to their own team. Ordinary users view the status and only open their own authorised connections.
A connection on request
The router maintains contact with the platform via a secure mTLS management channel. When a competent user requests a connection, ServiceGate sets up the router tunnel, a separate session environment and the client configuration. Several competent clients can use the same location connection. After the last client, the temporary session parts are cleared.
From authorisation to execution
- The owner chooses a machine or part.
- The user is given a personal access right or an invitation.
- The period, services and possible usage limit shall be specified.
- The user logs in and confirms access with an authenticator when required.
- The ServiceGate client receives the configuration and connects.
- The portal displays the current connection status and available access control.
Router and Client
The current ServiceGate client runs on Windows. The location is linked to a suitable ServiceGate router, x86 system or Linux agent. The current local access control requires the corresponding current firmware and client. We tune hardware, network range and firewall policy to your application.